Refund Policy

Spend4Good offers annual subscription plans billed in full at the time of purchase. If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial purchase date by contacting us at hello@spend4good.com. No refund is available after the 14-day window has passed.

Nonprofits who join Spend4Good via a funder invitation are not charged. No payment is taken and no refund policy applies to invited nonprofit accounts.

Annual subscriptions renew automatically on the anniversary of the purchase date. If you wish to cancel and avoid renewal, you must cancel before the renewal date via your account settings. Refunds are not available for renewal charges after the renewal date has passed.

Email hello@spend4good.com with your organisation name and the email address used to sign up. We will process eligible refunds within 5 business days via the original payment method through Paddle, our payment processor.

For any billing questions: hello@spend4good.com