Privacy Policy
Last updated: 3 July 2026
1. Who We Are
Private Clients Advisory operates Spend4Good (spend4good.com). We are subject to the Protection of Personal Information Act (POPIA) of South Africa.
2. What We Collect
- Organisation name, registration number, and contact details.
- Individual user names, email addresses, and phone/WhatsApp numbers.
- Financial data: expense amounts, descriptions, receipt images.
- Compliance documents you upload (audit reports, certificates, board resolutions).
- WhatsApp messages sent to our Twilio number for expense submission.
- Usage data and logs for platform improvement.
3. How We Use Your Data
- To operate the Spend4Good platform and provide services you have requested.
- To send transactional emails (account confirmation, expense notifications, compliance reminders) via Resend.
- To process WhatsApp submissions via Twilio.
- To process payments via Paddle (our merchant of record).
- We do not use your data for advertising.
4. Who We Share Data With
- Supabase: database and file storage infrastructure.
- Resend: transactional email delivery.
- Twilio: WhatsApp message processing.
- Paddle: payment processing and tax compliance.
- Funders linked to your organisation (limited to spend data and compliance status relevant to their funded projects).
- We do not sell data to any third party.
5. Your Rights Under POPIA
- Right to access your personal information.
- Right to request correction of inaccurate information.
- Right to request deletion of your data (subject to legal retention requirements).
- To exercise these rights contact: hello@spend4good.com.
6. Data Retention
Financial and compliance records are retained for 7 years in line with South African accounting and tax requirements. Account data is deleted within 30 days of account closure on request.
7. Security
All data is encrypted at rest and in transit. Access is controlled via Row Level Security policies ensuring each organisation can only access their own data.
8. Cookies
We use only essential session cookies required for authentication. No advertising or tracking cookies.
9. Changes to This Policy
We will notify users of material changes via email to their registered address.
10. Contact
Privacy Officer: hello@spend4good.com
Private Clients Advisory, Durban, KwaZulu-Natal, South Africa